Why did UI’s turn from practical to form over function?

E.g. Office 2003 vs Microsoft 365

Office 2003

It’s easy to remember where everything is with a toolbar and menu bar, which allows access to any option in one click and hold move.

Microsoft 365

Seriously? Big ribbon and massive padding wasting space, as well as the ribbon being clunky to use.

Why did this happen?

  • EnderMB@lemmy.world
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    1 hour ago

    The Ribbon is much better, and has been a part of the Office suite for over a decade, easily.

    Poor examples aside, designers and engineers are rarely given a seat at the table in big tech companies. Most tech CEO’s were either tech managers or sales people at some point, and are so far removed from IC work or valuing specific crafts for their user value that someone on the UX side probably doesn’t get a say in how this shit is built.

    Some UX designers either work to very specific business constraints, or work on stuff that has zero benefit to the end-user. Some engineers work on stuff that solely provides metrics for shareholders and leadership.

    I’m tempted to set up a blog just to post about this subject, because it’s everywhere, but big tech is now so top-heavy that for years many huge decisions have been made on a whim by execs. Tech has grown so large and powerful that tech execs (and those clinging to their coat-tails) put themselves outside of the echelons of what an IC can reach, and far above the user. Years of MBA double-speak and worshipping the altar of guys like Gates, Bezos, and Jobs means that it’s “good” to be opinionated and ignore fact over your own judgement. This results in senior management deciding “let’s put AI here” or “the colour scheme should be mostly white”, despite reluctantly paying hundreds of people many thousands of dollars a year to KNOW about this stuff.

    That, in essence, is why everything feels shitter nowadays. It’s because some fifty-something MBA cunt believes that you need AI, or a good UI needs more buttons - stuff we’ve known for decades is fucking stupid. That’s irrelevant though, because by being “General Manager of UI at MegaCorp” and having an assistant to arrange their Outlook calendar, they know more than you, pleb.

  • mrcleanup@lemmy.world
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    5 hours ago

    Because everyone is switching from a custom ui to a css standard so they can have a web app that is also a desktop app.

    To sum up, your app became a web page.

    • M0oP0o@mander.xyz
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      5 hours ago

      Well more your program became a web page, that is now an app.

      So even worse.

  • Dr. Moose@lemmy.world
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    7 hours ago

    UI designer here - people are simply getting dumber, tech-wise at least.

    That being said, there have been a lot of improvements in UI and UX world in the past 20 years the problem is that many users are so technically inept the drag down the entire curve all the way down.

    • RememberTheApollo_@lemmy.world
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      6 hours ago

      Think I kinda agree with this. Yesteryear’s software took training and experience, and business either hired or trained that experience. Now businesses don’t want to waste time or money on training, so thy hire experience, contract it out, or find some kit that is “easy” with minimal learning curve.

  • warbond@lemmy.world
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    8 hours ago

    I have no problems with it, so I guess I’m some sort of savant? There is such thing as good and bad UI, but I think this is a case of ‘what you’re used to’ causing problems with ‘what is.’

    • Lemminary@lemmy.world
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      6 hours ago

      I don’t want to insult your intelligence, but you may just be tech-savvy, or at the very least, tech-literate. I also don’t have a problem with either because I simply follow the UI logic as the average Jane should.

  • Horsey@lemmy.world
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    15 hours ago

    I’ll just straight up say that the problem is with Microsoft more than anything else. Their UI design is abysmal. Nothing is consistent, nothing is smoothly animated, nothing is easily identifiable by its icon, nothing is glassy and good looking like Win7/macOS. Even in their peak design of Windows 7, they still had those awful legacy UI elements in system settings and the registry settings.

    Even with multitouch trackpads being a thing on Windows now, there’s STILL not linear trackpad gestures as of 6 months ago when I played with the display units in the store.

  • Xylight@lemdro.id
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    20 hours ago

    Padding is a very versatile thing in UI design, and none of it will make anything look terrible.

    Even in your first example, the toolbar has slight padding on the edges and so do the buttons.

    The reason there’s more padding now is because it makes it easier for new users to process everything.

  • MonkderVierte@lemmy.ml
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    22 hours ago

    Btw, just so you know, Libre Office has multiple UIs, incliuding a Ribbon-like variant. View > User Interface.

    But they let you choose.

      • JustARaccoon@lemmy.world
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        23 minutes ago

        Well a big problem is when a UI has a small learning curve that then gives a huge benefit in usability, letting the user decide based on their feelings might lead to them having a worse off experience in the end, is that something you’d be open to getting people complaining about not finding their options day and night while they stubbornly avoid the ribbon?

  • AnUnusualRelic@lemmy.world
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    19 hours ago

    And you can’t have legible icons, as they must be as small and cryptic as possible. They should also all look alike at first glance if possible.

  • umbrella@lemmy.ml
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    23 hours ago

    meh i like the ribbon much better.

    the tools are better organized and findable.

  • schnurrito@discuss.tchncs.de
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    22 hours ago

    and here I thought complaints about the ribbon were late 2000s, early 2010s stuff, incredible we still get these kinds of things in 2024

    • sugar_in_your_tea@sh.itjust.works
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      16 hours ago

      Eh, I’ve just moved on to something I like more. When I do have to use MS Office, I just get frustrated and try that much harder to not use it again.

      • Lemminary@lemmy.world
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        6 hours ago

        It’s crazy how we’ve gone from a seemingly inescapable monopoly on office software in the 2000s to it being optional. I remember working at a previous job where everyone used Google Sheets by choice and they would raise their eyebrows if you spun up Excel.

  • CommanderCloon@lemmy.ml
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    1 day ago

    It’s not UI backsliding. It’s Microsoft being incompetent. I have no idea how they’re still in business, and astounded at their valuation. It seems like everything they manage to push out is just barely functioning

    • MrMakabar@slrpnk.net
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      24 hours ago

      Moving away from Office and Windows and so forth is a nightmare for any larger company. If you use specialized software, it might very well only run on Windows or only have an integration into Office. Even if you could, you then have to retrain staff to use Libre Office, Linux and other alternatives. You also will have problems converting, changing servers and so forth.

      So companies just do not switch. That is how Microsoft makes money. They really do not care that much about private users. That is only usefull so people can use their products.

      • celsiustimeline@lemmy.dbzer0.com
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        20 hours ago

        Lots of companies don’t have internal IT departments, and regularly get swindled by 3rd party IT companies (read: licensed Microsoft/Google salespeople) to switch over their entire systems from one or the other, productivity be damned.