Intro

We would like to address some of the points that have been raised by some of our users (and by one of our communities here on Lemmy.World) on /c/vegan regarding a recent post concerning vegan diets for cats. We understand that the vegan community here on Lemmy.World is rightfully upset with what has happened. In the following paragraphs we will do our best to respond to the major points that we’ve gleaned from the threads linked here.

Links


Actions in question

Admin removing comments discussing vegan cat food in a community they did not moderate.

The comments have been restored.

The comments were removed for violating our instance rule against animal abuse (https://legal.lemmy.world/tos/#11-attacks-on-users). Rooki is a cat owner himself and he was convinced that it was scientific consensus that cats cannot survive on a vegan diet. This originally justified the removal.

Even if one of our admins does not agree with what is posted, unless the content violates instance rules it should not be removed. This was the original justification for action.

Removing some moderators of the vegan community

Removed moderators have been reinstated.

This was in the first place a failure of communication. It should have been clearly communicated towards the moderators why a certain action was taken (instance rules) and that the reversal of that action would not be considered (during the original incident).

The correct way forward in this case would have been an appeal to the admin team, which would have been handled by someone other than the admin initially acting on this.

We generally discuss high impact actions among team before acting on them. This should especially be the case when there is no strong urgency on the act performed. Since this was only a moderator removal and not a ban, this should have been discussed among the team prior to action.

Going forward we have agreed, as a team, to discuss such actions first, to help prevent future conflict

Posting their own opposing comment and elevating its visibility

Moderators’ and admins’ comments are flagged with flare, which is okay and by design on Lemmy. But their comments are not forced above the comments of other users for the purpose of arguing a point.

These comments were not elevated to appear before any other users comments.

In addition, Rooki has since revised his comments to be more subjective and less reactive.


Community Responses

The removed comments presented balanced views on vegan cat food, citing scientific research supporting its feasibility if done properly.

Presenting scientifically backed peer reviewed studies is 100% allowed, and encouraged. While we understand anyone can cherry pick studies, if a individual can find a large amount of evidence for their case, then by all accounts they are (in theory) technically correct.

That being said, using facts to bully others is not in good faith either. For example flooding threads with JSTOR links.

The topic is controversial but not clearly prohibited by site rules.

That is correct, at the time there was no violation of site wide rules.

Rooki’s actions appear to prioritize his personal disagreement over following established moderation guidelines.

Please see the above regarding addressing moderator policy.


Conclusions

Regarding moderator actions

We will not be removing Rooki from his position as moderator, as we believe that this is a disproportionate response for a heat-of-the-moment response.

Everybody makes mistakes, and while we do try and hold the site admin staff to a higher standard, calling for folks resignation from volunteer positions over it would not fair to them. Rooki has given up 100’s of hours of his free time to help both Lemmy.World, FHF and the Fediverse as a whole grown in far reaching ways. You don’t immediately fire your staff when they make a bad judgment call.

While we understand that this may not be good enough for some users, we hope that they can be understanding that everyone, no matter the position, can make mistakes.

We’ve also added a new by-laws section detailing the course of action users should ideally take, when conflict arises. In the event that a user needs to go above the admin team, we’ve provided a secure link to the operations team (who the admin’s report to, ultimately). See https://legal.lemmy.world/bylaws/#12-site-admin-issues-for-community-moderators for details.

TL;DR In the event of an admin action that is deemed unfair or overstepping, moderators can raise this with our operations team for an appeal/review.

Regarding censorship claims

Regarding the alleged censorship, comments were removed without a proper reason. This was out of line, and we will do our best to make sure that this does not happen again. We have updated our legal policy to reflect the new rules in place that bind both our user AND our moderation staff regarding removing comments and content. We WANT users to hold us accountable to the rules we’ve ALL agreed to follow, going forward. If members of the community find any of the rules we’ve set forth unreasonable, we promise to listen and adjust these rules where we can. Our terms of service is very much a living document, as any proper binding governing document should be.

Controversial topics can and should be discussed, as long as they are not causing risk of imminent physical harm. We are firm believers in the hippocratic oath of “do no harm”.

We encourage users to also list pros and cons regarding controversial viewpoints to foster better discussion. Listing the cons of your viewpoint does not mean you are wrong or at fault, just that you are able to look at the issue from another perspective and aware of potential points of criticism.

While we want to allow our users to express themselves on our platform, we also do not want users to spread mis-information that risks causing direct physical harm to another individual, origination or property owned by the before mentioned. To echo the previous statement “do no harm”.

To this end, we have updated our legal page to make this more clear. We already have provisions for attacking groups, threatening individuals and animal harm, this is a logical extension of this to both protect our users and to protect our staff from legal recourse and make it more clear to everyone. We feel this is a very reasonable compromise, and take these additional very seriously.

See Section 8 Misinformation

Sincerely,
FHF / LemmyWorld Operations Team


EDIT: Added org operations contact info

  • buddascrayon@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    10 months ago

    The comments in here are unbelievable. This post was about the systemic moderation issues that lead to the incident, the team’s response to it, and how to deal with such a problems in the future.

    Half the comments: CATS CAN’T EAT VEGAN

    The other half: CATS CAN TOO EAT VEGAN


    There are people here who need to go back to fucking reddit.

  • mechoman444@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    edit-2
    10 months ago

    I think what people generally want is not reddit. The mods in reddit have almost no accountability from admin.

    Oftentimes comments are removed just because a mod doesn’t agree or like the content.

    I was banned from r/Ukraine simply for saying we shouldn’t demonize the entire population of Russia for the actions of their government. I later argued with the mod through their “arbitration process” and he would not unban me. (What really hurt is that I’m Ukrainian. It was an improvement sub for me)

    No one wants that! Please don’t let that happen here!

  • Canyon201@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    10 months ago

    Good to know admins wont ever face any consequences

    Will your next statement address the existence of a bot that lets community moderators site-ban and IP blacklist accounts without any appeal process?

    Between the MediaBiasFactCheck and this bot how much power does Rooki have over the instance?

  • Clbull@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    edit-2
    10 months ago

    To be totally honest you have nothing to apologize for. Dogs and cats are metabolically different to humans and cannot survive on a vegan diet unlike us. Forcing obligate carnivore pets on vegan diets is certainly animal abuse.

    I remember when there was a growing campaign to ban r/nonewnormal on Reddit due to it being a hub of medical disinformation and conspiracy theories surrounding the COVID-19 pandemic, and that this led to a blackout much like the later API protests.

    Rather than read the room and introduce a new rule banning medical disinformation, Reddit’s Tintin-looking moron of a CEO instead threw out tonnes of BS statistics on brigading likely plucked out of his own sphincter, and banned the subreddit because their activity exceeded this arbitrary percentage he made up.

    And before you tell me this guy’s figures were legit, aren’t we forgetting that he pathologically lied about his interactions with the Sync developer? Spez is a snake.

    • Glasgow@lemmy.ml
      link
      fedilink
      English
      arrow-up
      1
      ·
      10 months ago

      Dogs are omnivores like us and can do fine on a plant based diet. Sometimes even recommended for health reasons for dogs with anal gland issues.

      Cats are a bit more complex but require taurine. Modern mass produced cat food is supplemented with synthetic taurine anyway so there isn’t much difference.

    • Justin@lemmy.jlh.name
      link
      fedilink
      arrow-up
      0
      ·
      10 months ago

      This is not a productive comment. It’s probably best to discuss the pros and cons of veganism and it’s followers somewhere else.

      • Carrolade@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        10 months ago

        tbf, pwning vegans is one of the internet’s most time-honored traditions. Up there with harassing women.

        But yeah, you’re right.

        • Got_Bent@lemmy.world
          link
          fedilink
          arrow-up
          0
          ·
          10 months ago

          What if they’re American vegans who use the imperial system of measurement, don’t own a bidet, and microwave their water for tea? Should I break out the cross and hammer?

  • BlameTheAntifa@lemmy.world
    link
    fedilink
    arrow-up
    0
    arrow-down
    1
    ·
    edit-2
    10 months ago

    I am not a vegan, but I do try to make food choices that are as ethical and healthy as I can… or at least as far as I can afford.

    Cats are carnivores. Fact. This is not debatable. But I think you could also meet or exceed a cats nutritional needs from other sources. Whether those sources are readily available and whether a person is sufficiently meeting those needs… that’s another can of worms.

    Generally, I’d argue that if you are hell-bent on a vegan diet, then you should not own carnivorous pets. No matter how well meaning you are, there is a significant chance that you will inflict harm on your pet, and that is unacceptable.

    • improvisedbuttplug@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      10 months ago

      You might be surprised at how much corn, grains, and other non-meat stuff there is in cat food. Particularly in cheap dry kibble that nobody typically bats an eye at someone feeding to their cat.

      This conversation just seems so weird to me. The number of people who feed their cats anything similar to what they’d be eating in the wild is minuscule.

      Meat isn’t some magic substance, biological chemical reactions turns grass into cows. That you think you can’t take those nutrients and make them bioavailable to an obligate carnivore is absurd. Ever seen an impossible burger?

      And if you think the cruelty stems from the idea that cats wouldn’t like it, I gotta say. I have my cat on an expensive grain free meat heavy diet. And I know for a fact that he goes crazy for the cheap shitty corn based purina kibble. He has busted into other people’s homes to steal kibble from their cats.

      So is it cruel for me to feed him a more nature based diet when it’s clear he prefers corn based trash?

      I don’t see any reason why a functional vegan cat food couldn’t exist.

  • blazeknave@lemmy.world
    link
    fedilink
    arrow-up
    0
    arrow-down
    1
    ·
    10 months ago

    Animal abuse isn’t an opinion. It’s evil. And malice by ignorance that could be corrected is malice.

    Stop apologizing for doing your jobs. We all have opinions and raise them loudly in the Fediverse so I understand your natural reaction and want to communicate well. But IMHO this is troll feeding. If they posted in favor of human genocide, you’d close a ticket, and move on, not write an apology for taking it down.

  • madcaesar@lemmy.world
    link
    fedilink
    arrow-up
    0
    arrow-down
    1
    ·
    10 months ago

    All I’m getting from this entire saga is that vegans on here are lunatics. From forcing this nonsense on pets, to all of the follow-up, this is a very bad look for the community, from somone looking in from the outside.

    This is some cultish behavior…