The company is based in an EU, EEA, EFTA, or DCFTA member country.
So Moldova, Ukraine and Georgia included, but not Turkey (only tariff union), neither are Belarus, Russia, UK, and much of the Balkans. Iceland is included, Greenland isn’t, Faroer should be via Iceland, same goes for Monaco via France, San Marino via Italy etc. Switzerland in particular is included because EFTA.
Quoth the about page:
So Moldova, Ukraine and Georgia included, but not Turkey (only tariff union), neither are Belarus, Russia, UK, and much of the Balkans. Iceland is included, Greenland isn’t, Faroer should be via Iceland, same goes for Monaco via France, San Marino via Italy etc. Switzerland in particular is included because EFTA.