American Airlines is testing a new technology at three airports across the country during the boarding process that aims to cut down on passengers who try to cut the line.
The technology, which is being tested at Albuquerque International Sunport Airport in New Mexico, Tucson International Airport in Arizona and Ronald Reagan Washington National Airport in Crystal City, Virginia, alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.
This is testing automation to replace jobs. As good as this is, it is a design meant to cut jobs.
Not sure who’s job it would replace. Right now policing boarding order is done by one person who is responsible for a bunch of other things that are critical for the flight. Even if they want to trim staff, and they do, that isn’t a place they can do it.
There is a difference between jobs that are actually able to be automated, and jobs business grads and upper management think can be automated.