I recently had my Disney+ account hacked, and I’m shocked at how utterly awful their platform is… I got an email about a new login from Italy… I live in the USA.

WE NOTICED A NEW LOGIN TO DISNEY+ We noticed a new login to Disney+, was it you? Here are the details: Device Type: Android Phone Location: Taranto, TA, IT (may not match exact location) Time: August 27, 2024 4:02PM

Um, right suspicious obviously. Nothing in the email to say NO THIS WASN’T ME, just ‘manage devices’ ok so I’ll try resetting my password… You can’t reset your password… If you hit ‘forgot password’ it sends a code to your email. I also couldn’t get to the account page because it takes you right to resubscribe page… So if your account is hacked, you can’t change your password, you can’t close the account, you can’t select any option that you’ve been hacked.

I also reached out to customer support chat, which appeared to be an AI/bot. It was obvious it was a bot, because it was so un-human like even though they gave it a name “John S”. I provided the exact email message I got, and he asked: “My account was hacked. I got a suspicious login from italy.” “For this, May I know the error message we are getting when you logging in?”

Like wow… Has anyone noticed this?