Summary
Briana Boston, 42, was charged with threatening a health insurance company after repeating words linked to the murder of UnitedHealthcare CEO Brian Thompson.
During a recorded call with Blue Cross Blue Shield about a denied claim, Boston said, “Delay, deny, depose, you people are next,” echoing phrases engraved on bullet casings at Thompson’s murder scene.
Authorities allege she exploited the CEO’s homicide to make the threat.
Boston, a mother of three with no prior criminal record, was arrested and held on $100,000 bail amidst warnings of potential copycat incidents targeting healthcare executives.
I’ve worked front line call center just like this situation. I’ve had a shit ton of threats. None of them were ever going to do shit, most of them were much worse than what she said.
If her statement is the bar, then at least 3/4 of calls into any customer service number would result in an arrest. If we’re going to apply the law equally, then we need to apply it equally and arrest 3/4 of the population.
In person threats are a completely different situation than an escalated customer service call.