vmaz (@[email protected])
mastodon.social
This is my general feeling of dealing with the whole process of attempting to get BigsreenVR to 3d face scan me via Safari Mobile IOS so that I could maybe play some silly games. Alright dudes. This is like the 12th time you’ve sent me this emails and like the 12th time I’ve tried this I’ve tried this on my phone I’ve tried this on my wife’s iPhone I’ve tried this on my wife’s Ipad I’ve attached photos showing my setting and yet still I get the stuck on loading screen (See replies for more)

I wanted to get myself a BigScreen VR for Christmas. In order to get one, you need to do a 3d depth face scan using an IOS device that has privacy settings and content blockers set to as permissive as possible. Except even after doing that it doesn’t work. The solution literally listed on the customer support site was to either try someone else’s IOS device, or to fucking drive to an Apple Store and hope they let u plug ur email into their germy, who knows what software’s running on it, demo iPhones and hope it successfully runs their shitty WebKit app.

Couldn’t get the face scan working, definitely not gonna plug my email into a demo iPhone, and I’m pretty sure I don’t live near an Apple Store anyways.

BigScreen can get fucked, stick with Steam Index VR

  • RobotZap10000@feddit.nlEnglish
    4·
    4 days ago

    Damn! What a bummer. I was actually considering buying their Beyond if they introduced eye tracking to it. I’ll probably make a burner email and stick that into an Apple store if they don’t fix their rather ridiculous iPhone requirements. Thanks for sharing!

    • freethemedia@lemmy.dbzer0.comOPEnglish
      6·
      4 days ago

      I really feel like rather ridiculous is an understatement

      1. Not everyone has the latest IPhones
      2. Not everyone knows someone with the latest iPhones
      3. Not everyone lives near an Apple Store.
      4. Apple makes it possible to lockdown privacy, a SteamVR user ( you need steam base stations for bigscreen beyond to work) is more than likely going to be sophisticated to know and use the IOS privacy settings.

      They literally have a product build on the most open source software stack in modern times built up by a company, and to get started on the product onboarding you need to use the most closed source software stack by the most draconian company in possibly the most locked down tech store where they are unfriendly towards strange apps and processes. While also ignoring the whole issue of logging in info on strange devices.

      They have no idea about product market vibes and honestly this gives me no confidence their fucking pancake lens glasses are even worth the “customized sculpted face pad”

      The fact they never saw that everything in this process is garbage on fire screams a terrible product vision and frankly, the opposite of what Valve envisioned people would do with SteamVR

      • yonder@sh.itjust.works
        3·
        4 days ago

        They use the front face scanner that’s used for Face ID, right? I’m pretty sure those have been on all iPhones since the 10 from 2017, so it’s hardly a bleeding edge feature considering it’s 8 years old. Having an iPhone as a hard requirement definitely sucks though.