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Cake day: July 8th, 2023

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  • Basically, X11/Xorg doesn’t isolate programs from one another. This is horrible for security since malicious software can read every window, as well as all the input from mice and keyboards, just by querying the X server, but it’s also handy for screen reading software, streaming, etc. Meanwhile, Wayland isolates programs in their own sandbox, which prevents, say, a malicious browser tab from reading all of your keyboard inputs and logging your root password, but also breaks those things we like to use. To make matters worse, it looks like everyone’s answer for this and similar dilemmas wasn’t “let’s fix Wayland” but “let’s develop an extension to fix Wayland” and we wound up with that one fucking xkcd standards comic that I won’t bother linking because everyone has seen it a zillion times.

    ETA: Basically, my (layman’s) understanding is that fixing this and making screen readers work in Wayland is hard because the core Wayland developers seem to have little appetite for fixing this themselves. Meanwhile, there’s 3-4 implementations of Wayland that do things differently, so fixing it via extensions means either writing multiple backends in your program to do the same damn thing (aka a giant pain in the ass) or getting everyone to agree on the same standard implementation (good fucking luck).





  • I’m utterly blessed because my personal area of coverage is in the hardware and storage systems (disks, RAID, filesystems, virtualization, etc.) so I am way more likely to interact with business users instead of individual home users, which is where the vast majority of the “I have XX decades of experience” types come from. They’re also generally a lot more willing to listen to me because if I’m talking to them it’s fair odds that they fucked up bad enough that they’re at risk of losing all their data, and that’s usually enough to get them to shut up.

    But god, some of the tickets I’ve seen from other employees…


  • Eccitaze@yiffit.nettoLemmy Shitpost@lemmy.worldtech support
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    26 days ago

    In my experience, any time someone mentions how many decades of experience they have in IT, it means they either:

    • Think that clicking the Facebook button on their desktop and finding their Downloads folder qualifies as experience in IT

    • Have decades of actual IT experience, but think everything still works like they did in the 90s. Yeah, maybe you were an IT expert at one point, but you never bothered to keep your skills fresh, you geezer.

    In either case, they think they know better than the lowly flunkie trying to help them, and trying to get them to actually listen to you and “please sir just upload debug logs, I beg you, no those aren’t debug logs, I gave you the instructions to generate debug logs three times already, maybe things will be different after the fourth time, there’s a literal KB article with step by step instructions to sync your photo library, no I won’t call you to handhold you through this, I’d literally just be reading the steps in the article” is pure suffering.